Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

madman045 · 17-04-2005, 14:32

When I try to upgrade my connection (currently 1.5mb) to the 3mb service, I enter my email address on the NTL website & it says that im not the account registered for the internet, strange as im the primary email address for the account since day one...

Is anyone at NTL able to look into this for me as im a little concerned as to who is the primary account...

Thanks

17-04-2005, 14:32	#1104
madman045 Inactive Join Date: Dec 2003 Posts: 23	Unable to upgrade connection When I try to upgrade my connection (currently 1.5mb) to the 3mb service, I enter my email address on the NTL website & it says that im not the account registered for the internet, strange as im the primary email address for the account since day one... Is anyone at NTL able to look into this for me as im a little concerned as to who is the primary account... Thanks