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Croker · 17-04-2005, 12:40

No connectivity!!!!! help

BBand connection - 2meg. A bloke came and installed a new digibox in another room in the house and since then I have had no data light on the cable modem. Computers on the windows taskbar are ok but no packets seem to be being transferred. I cannot ping or traceroute. The tv in my room looks a bit dodgy also and is stuck on 'we are updating your service' etc - this might not be an issue mind you as it sometimes takes a proverbial month of sundays to sort itself out. I have tried all the things like cold rebooting the cable modem and the router it feeds into and reseated all the cables etc but still no joy.

Whats the cable modem support number again? (am posting this in a friends house)

17-04-2005, 12:40	#1
Croker Inactive Join Date: Mar 2005 Services: ntl 2meg Internet, Sky Sports & Movies (couple of extra boxes), Film 4 & Phone Posts: 214	No connectivity!!!!! help No connectivity!!!!! help BBand connection - 2meg. A bloke came and installed a new digibox in another room in the house and since then I have had no data light on the cable modem. Computers on the windows taskbar are ok but no packets seem to be being transferred. I cannot ping or traceroute. The tv in my room looks a bit dodgy also and is stuck on 'we are updating your service' etc - this might not be an issue mind you as it sometimes takes a proverbial month of sundays to sort itself out. I have tried all the things like cold rebooting the cable modem and the router it feeds into and reseated all the cables etc but still no joy. Whats the cable modem support number again? (am posting this in a friends house)