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bazza7676 · 16-04-2005, 16:59

Ok a NTL supervisor came round today who was great might I say. He checked to see if the signal was fine, he tried everything and in the end replaced my old AEI usb with an EZ usb which seemed to do the trick as he managed to add my pc to the ntl registration page. So he left believing it was fixed as I did until I tried browsing, dawn how slow while some pages wouldnt load. I rang technical support who noticed that the packets the connection was sending was 20% more than I received so suggested I rang back later as NTL system was down to make another appointment. The saga continues I decided to try downstairs stb again and lo and behold it works ok albeit with original 750k connection which is better than nothing I guess but still want the 2mb connection like everyone else. Must be the box after all.

16-04-2005, 16:59	#14
bazza7676 Inactive Join Date: Apr 2005 Posts: 11	Re: What am I to do? Ok a NTL supervisor came round today who was great might I say. He checked to see if the signal was fine, he tried everything and in the end replaced my old AEI usb with an EZ usb which seemed to do the trick as he managed to add my pc to the ntl registration page. So he left believing it was fixed as I did until I tried browsing, dawn how slow while some pages wouldnt load. I rang technical support who noticed that the packets the connection was sending was 20% more than I received so suggested I rang back later as NTL system was down to make another appointment. The saga continues I decided to try downstairs stb again and lo and behold it works ok albeit with original 750k connection which is better than nothing I guess but still want the 2mb connection like everyone else. Must be the box after all.