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Originally Posted by Ignition
Ok, enough.
Think it's clear what's going on.
Marge has said nothing about how competent or otherwise ntl staff are. She has however said that she has herself at no point been encouraged to lie to customers.
Obviously there are some incompetent staff in ntl, as there are in any other company. Whether Marge knows about them or not isn't really an issue.
You are claiming she has said things she has not. She merely commented on staff not being told to rip custs off intentionally.
Calm down all  |
You are right I will say no more on the incompetant issue now, but would like a response from someone concerning the 4 links I pasted and if this is an issue that simon duffy or a liason could look at.