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philquinney · 16-04-2005, 13:07

Hey Rohan,

The fact that your QOS level is no-bia means that you have no Broadband Internet Access enabled on your set top box. Call back and tell them this is definitely their fault. If you have a pc that you can move and directly connect to the set top box then do so: that way when you call they should be able to talk you through everything and not try to wriggle out because you have a wireless router.

Anyway, the most important thing is to get that no-bia changed to stb-mid for 2meg access.

Phil.

16-04-2005, 13:07	#17
philquinney Inactive Join Date: Feb 2004 Posts: 80	Re: Turning STB on?? Hey Rohan, The fact that your QOS level is no-bia means that you have no Broadband Internet Access enabled on your set top box. Call back and tell them this is definitely their fault. If you have a pc that you can move and directly connect to the set top box then do so: that way when you call they should be able to talk you through everything and not try to wriggle out because you have a wireless router. Anyway, the most important thing is to get that no-bia changed to stb-mid for 2meg access. Phil.