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Re: Er20?
Had this problem when i was with ntl about 2 years ago.
er20 afaik is a fault that occurs after a update of the software.
I had 2 boxes one in the front room downloaded thesoftware update ok and it just re booted itself. If the update went ok you will see the lcd screen count upwards then the screen went purple with the ntl logo as the box started up. The one in my conservtory didnt download it ok and the box reset and was stuck with er20 was told at the time the software downloaded to my stb had currupted and fried my box in the end they sent out a engineer to replace it. may be wrong as have not been with ntl for a while so if any engineers are about please correct me if wrong
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