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svchost.exe is a windows system file targeted for attack by the msblast virus. Ensure your firewall is set to block absolutely everything (I'm assuming you're not running anything for which you would actually want anyone to be able to access your PC remotely) and that should keep you covered.
I noticed that the majority of hits stopped by my firewall in recent days were from other ntl customers. Interesting to find out why...
As to what they're doing about it, you should have had an email from them warning you about the msblast virus and explaining where to go to get a windows patch to protect yourself, and where to get a fix if you're infected.
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