Cable Forum - View Single Post

Stuart · 14-04-2005, 17:42

The first time the box was turned on, it should have downloaded software from NTL. This is indicated by rapidly channging numbers.

Did the numbers on the box count upward madly (not just the 10, 20,30, 40 sequence they normally do)?

If they didn't, it sounds like the software didn't install properly, or the box is faulty. Either way, you'll need to call support as they will have to replace the box.

14-04-2005, 17:42	#3
Stuart - Join Date: Jun 2003 Location: Somewhere Services: Virgin for TV and Internet, BT for phone Posts: 26,546	Re: Turning STB on?? The first time the box was turned on, it should have downloaded software from NTL. This is indicated by rapidly channging numbers. Did the numbers on the box count upward madly (not just the 10, 20,30, 40 sequence they normally do)? If they didn't, it sounds like the software didn't install properly, or the box is faulty. Either way, you'll need to call support as they will have to replace the box.