[Rohan]

This probably sounds like a really stupid question, but I can't seem to get my STB to swtch on.

Because of the broadband upgrades I arranged for a STB swap, an engineer came round today and did it.

The problem is (I think) it won't turn on! I just get a blank screen, the power light on the box is red (I don't know if that signalls off or on) and there is another green light at the top of the display that is lit.

I have tried pressing the power button on both the remote and the box, the channel change buttons, the ok buttons... basically everything.

I have also rebooted it a few times. When I do this, numbers come up on the STB's display (the last to appear is something-40), the NTL logo appears, and then it goes into the state I described above.

My wireless router also can't seem to connect to the net (something to do with 'registering' the service again maybe?), I am on someone elses wireless right now.

Any ideas anyone before I call Support?

Thanks