I am in the Bishops Stortford,Harlow area. I note that the service status page on NTL 's home page has shown a "degraded service" since Dec 22nd 04!!!
Works fine a.m. slows down around 4 p.m. stops dead after 7 p.m.
I am on cable moden Img and it seems (to me anyway) that there is a contention ratio problem. From December last year though,how long does it take to restore a useable service? Another week of no evening service and I fear its ADSL for me.

bcamp