[Frank]

Originally Posted by ian@huth

Things may not have happened in the past but that doesn't mean the same situation will remain for ever more. Since Simon Duffy came on the scene there have been the biggest changes that NTL has ever known. He isn't just sitting on his backside and doing nothing, he is taking far reaching measures to alter the situation.

He is? Don't you mean he said he will?

Originally Posted by etccarmageddon

On a side note, I remember when Frank brought Tim Ryan onto the forum to field questions etc about NTL and I vaguely remember (this was about 2-3 years ago) pointing out there needed to be someone to liase between the forum and NTL.

There was, he was called Dave Novell, Customer Liaison Officer reporting directly to the then-CEO Stephen Carter, and he was a nice guy. What became of him I do not know.

Originally Posted by scrotnig

I am pretty confident nothing will ever come of it, the attitude at the top hasn't changed despite the apparent change of leadership.

Perhaps. And I am the most skeptical of all. But I believe in second chances so lets see what they come up with. Considering past performances, the onus is on them to prove themselves this time, and everyone knows it. But give the new guy Duffy a chance eh?

Originally Posted by Robert Atkins

If Tim Ryan had stayed and had developed a powerbase within NTL, then the whole thing would have gone the other way. Tim Ryan lost the powergame and left.

Erm BS, you have no idea what you are talking about. Tim Ryan left due to circumstances in his personal life that required attention, although obviously you don't say this when you announce a director leaving.

Originally Posted by Robert Atkins

There was also a power stuggle within NTL and Frank (and .com) was caught in the middle of this. NTL wanted to get rid of .com , so they invented the "community" idea to replace .com but it never materialised...

There is a continuous power struggle in ntl, as in many companies. Everyone I knew agreed that many "boys clubs" existed. And no, I invented the community idea with the help of the nthellworld admin team. ntl were just too incompetent to run with the idea when I quit, not to mention the fact that it was too much of a culture change for them to handle or that they don't understand/are scared of online communities or forums.

Originally Posted by scrotnig

A lot of people have been leaned on heavily about not posting in here. Others heard about this and decided to pre empt it and stopped of their own accord.

Yes no question whatsoever about that. This is one of the main challenges Simon Duffy faces, and a chance to prove himself to us. I want to see an OFFICIAL policy on the ntl Intranet that says that staff can freely post on Cable Forum as long as their posts comply with company and HR policies. This should be his FIRST priority in my opinion.

Originally Posted by Escapee

And many of us know the top level management "may" want to form a relationship, and have good intentions with talks. The problems start with lower tiers of management, who are not as enthusiastic and dont really want the bother.

And this is a leadership issue. Response above applies.