Cable Forum - View Single Post - NTL Customer Services: Your personal experience

tootles 43 · 13-04-2005, 07:30

I am no longer with NTL, I have votred with my feet. Having been told someone would be with us Monday morning, when they did not turn up I phoned to be told that the call had been booked for Wednesday.

I contacted BT and my phone was connected as they said at 7am yesterday morning. I have purchased a mobile phone ' just in case'.

I am appalled that NTL can leave someone without a phone for 3 weeks, apart from one person the call centre operators have been singularly unhlepful and downright rude.

13-04-2005, 07:30	#563
tootles 43 Inactive Join Date: Apr 2005 Posts: 4	Re: NTL Customer Services: Your personal experience I am no longer with NTL, I have votred with my feet. Having been told someone would be with us Monday morning, when they did not turn up I phoned to be told that the call had been booked for Wednesday. I contacted BT and my phone was connected as they said at 7am yesterday morning. I have purchased a mobile phone ' just in case'. I am appalled that NTL can leave someone without a phone for 3 weeks, apart from one person the call centre operators have been singularly unhlepful and downright rude.