Cable Forum - View Single Post - Motorola Surfboard SB3100 won't handle 2Megs!!!

jackswan · 12-04-2005, 18:57

I mentioned to the Customer services guy that it was the Pace set top box, but he was having none of it.

When is the automatic upgrade likely to come???

Why is it I always end up talking to a customer services person who is scottish, i thought that the reason you put your area code in, is to speak to someone from your area. Strange, as NTL customer services is a mile from my house in Wales
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They are supposed to be phoning me back tomorrow, see what happens, about a replacement modem!!!!

12-04-2005, 18:57	#5
jackswan Inactive Join Date: Dec 2003 Location: Swansea Posts: 20	Re: Motorola Surfboard SB3100 won't handle 2Megs!!! I mentioned to the Customer services guy that it was the Pace set top box, but he was having none of it. When is the automatic upgrade likely to come??? Why is it I always end up talking to a customer services person who is scottish, i thought that the reason you put your area code in, is to speak to someone from your area. Strange, as NTL customer services is a mile from my house in Wales __________________ They are supposed to be phoning me back tomorrow, see what happens, about a replacement modem!!!!