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Re: CableForum & NTL to meet
I actually did a presentation suggesting this exact thing about 4 weeks ago. They liked the idea but as Simon said, they want it all done in house. They're of the opinion, customers shouldn't HAVE to use an external method and thats one of this years key focus's. Customer Experience
Shame, I spent 4 hours on that presentation
Oh, I also had a meeting with Simon and Peter today along with many other associates at 10am
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