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Originally Posted by kronas
well im pleased that something will hopefully be achieved by the idea of the liason officer its something which i applaud them of bringing up and hope they act upon so we can get the 'official line' on the future of products or services.
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Yep us too
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Originally Posted by kronas
im a bit disappointed about the lack of movement on a team on CF to deal with customer issues ongoing with service.
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I'm not ... they idea was mentioned to them, but I can also understand their need to bring customer issues "in house", as this is the only true way of tracking them.
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Originally Posted by kronas
maybe having a regular Q&A section actually happen is also useful for frequently asked questions.
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They liked that idea
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Originally Posted by kronas
well lets just hope its not hot air from NTL and they engage in being useful.
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us too
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Originally Posted by kronas
im interested in how cableforum could be used as a 'portal' would it just be a matter of being linked to the ntlworld.com homepage or given a section with an explination of what the site is about ?
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We're not sure either yet, we will be discussing this further with them, and we will let you know when we have more information.