There's an "ongoing" fault listed on the Status Page that was posted
Dec 2004 
Quote:
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Originally Posted by ntl
Broadband customers in the following areas may currently be experiencing a degraded service such as slow browsing or intermittent access to email. In some cases service may also be lost completely.
Our engineers are working to resolve the issues as soon as possible.
Areas affected: Bishop Stortford, Brighton, Leicester, Harrogate, Poole.
Please accept our apologies for any inconvenience caused
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That is just disgraceful IMO.
