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Old 27-08-2003, 18:49   #12
Mal
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Join Date: Jun 2003
Services: Virgin Media
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Quote:
Originally posted by WNA
Try un installing and re installing the program, it might just be a simple fault.
Please see below......

Quote:
Originally posted by Mal
Same thing after a few uninstalls/reinstalls. So I'm back using Norton. At least that seems to be stopping incoming stuff, (according to Gibson Research Corporation anyway).
I have had a response (if you can call it that) from Symantec. Here it is:

" Hello Lee,

Thank you for contacting Symantec Online Technical Support.

In your message, you wrote:
> When I've reinstalled it, it went back to allowing everything access. Things seem okay now, but I'm a bit worried about it happening again.

Lee, I understand your concern in this regard. It is possible that the firewall rules of Norton Personal Firewall (NPF) were corrupt. Performing a reinstallation, resolved this issue.

If you do face issues with Norton Personal Firewall in future, please get back to us, we will be glad to assist you."


I did mention to them that I have performed the reinstallation a few times and it didn't solve it for very long.


Oh well, another email is on its way to them.
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