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Originally Posted by th'engineer
follow the details in the previous link i gave you you need to reprovision the STB .
Once you have got the reprovisioning page and entered your details you need to reboot both pc and stb
try typing 172.16.30.83
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I went via Tech Support and tried to reprovision. After several attempts I was told that spyware was stopping this. Am now downloading Spyware Blaster to rid me of the spyware. I had Spybot on my old PC but haven't tranferred it yet as I'm waiting for a KVM switch to aid transfer of files.