Oh dear, sounds like someone doesn't use broadband to it's full use
It is also like..
Here's your NTL Ferrari, we know you travel 100 miles to work but now you can only do 50, we know we take your money for 'broadband' but you'll have to walk the rest.
Sounds as bad as it is. I'll use it when and how I like untill they kick me off. Then I'll go to an ISP who treats broadband as advertised.
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Just out of curiosity. You know all these other companys that are doing proper uncapped broadband. How come they can do it so easily? Why are the likes of UK Online blowing NTL away with proper broadband?