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Aja · 11-04-2005, 15:21

How come Telewest / Blueyonder give special deals to new Broadband customers but do not extend the same courtesy to their existing users. I'm on a 1Mbit Broadband, phone and basic Cable TV package. I pay around ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£40 per month for this and I've been with Telewest for years. I was thinking about upgrading to 2Mbit and noticed on their site that a new user signing up for the 2Mbit package gets free installation, a discount for ordering online, and the first months' service is free of charge. The existing user who wants to upgrade to 2Mbit gets .... ziltch.

11-04-2005, 15:21	#1
Aja Inactive Join Date: Apr 2005 Location: London Posts: 21	Blueyonder: No deals for existing users! How come Telewest / Blueyonder give special deals to new Broadband customers but do not extend the same courtesy to their existing users. I'm on a 1Mbit Broadband, phone and basic Cable TV package. I pay around ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£40 per month for this and I've been with Telewest for years. I was thinking about upgrading to 2Mbit and noticed on their site that a new user signing up for the 2Mbit package gets free installation, a discount for ordering online, and the first months' service is free of charge. The existing user who wants to upgrade to 2Mbit gets .... ziltch.