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Originally Posted by Mick
The issue here is not soley about faults being closed on a Sunday. It would surely help matters if it was open. The main issue here is the customer has not been appropriately dealt with and now they are left high and dry with no TV services until they can get it resolved when they ring tomorrow morning.
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Damn right!
I never appreciated how much I'd come to count on broadband and cable TV until, as I mentioned in another message, someone from House Moves managed to kill my service last Friday instead of Monday the 18th as I asked them to!
