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**Mick** · 10-04-2005, 19:29

The issue here is not soley about faults being closed on a Sunday. It would surely help matters if it was open. The main issue here is the customer has not been appropriately dealt with and now they are left high and dry with no TV services until they can get it resolved when they ring tomorrow morning.

It's lousy timing when TV services break over the weekend especially after closing time on a Saturday. It's even more lousy when you think you have got a problem sorted with ntl, only for it to come back up and having to wait further more to get the problem resolved, yet again.

10-04-2005, 19:29	#10
Mick Cable Forum Admin Join Date: Jun 2003 Posts: 15,142	Re: Ntl Burn in hell The issue here is not soley about faults being closed on a Sunday. It would surely help matters if it was open. The main issue here is the customer has not been appropriately dealt with and now they are left high and dry with no TV services until they can get it resolved when they ring tomorrow morning. It's lousy timing when TV services break over the weekend especially after closing time on a Saturday. It's even more lousy when you think you have got a problem sorted with ntl, only for it to come back up and having to wait further more to get the problem resolved, yet again.