Cable Forum - View Single Post - No broadband, no tv

cheesegoduk · 10-04-2005, 15:43

Your not the only one with this problem, we had our STB changed yesterday and was told our box would be "hit" within the hour. After an hour we had 3/4 channels and after another hour or so we had a large majority of our channels back, tho i believe they are only all of the channels in the basic pack(We still don't have our music channels back along with others)

Our broadband is also dead in the water

Rang NTL CS and they informed me that by 18:30, everything would be back, the delay was because they were having major problems with the system.

Admittedly I wasn't suprised when lo and behold at 18:30 nothing happened, and CS had gone home for the night, so I'm now stuck using a friends wireless connection which is on an ultra weak signal.
If NTL knew they had a problem with the system, then they should have either, pulled an extra shift on sunday to get the system working, or recalled the engineers upgrading the systems. This really isn't on

10-04-2005, 15:43	#17
cheesegoduk Inactive Join Date: Mar 2005 Posts: 4	Re: No broadband, no tv - new samsung box Your not the only one with this problem, we had our STB changed yesterday and was told our box would be "hit" within the hour. After an hour we had 3/4 channels and after another hour or so we had a large majority of our channels back, tho i believe they are only all of the channels in the basic pack(We still don't have our music channels back along with others) Our broadband is also dead in the water Rang NTL CS and they informed me that by 18:30, everything would be back, the delay was because they were having major problems with the system. Admittedly I wasn't suprised when lo and behold at 18:30 nothing happened, and CS had gone home for the night, so I'm now stuck using a friends wireless connection which is on an ultra weak signal. If NTL knew they had a problem with the system, then they should have either, pulled an extra shift on sunday to get the system working, or recalled the engineers upgrading the systems. This really isn't on