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punky · 10-04-2005, 14:36

Well, you have to allow for the usual overheads, which NTL don't, they advertise theoretical maximum of 0% overheads, which is impossible? 5% overheads are realistic aren't they?

NTL should guarantee at least 15% within the realistic maxmimum, 24/7 so I ticked 20% for both. Anything less than that, it should be ticketed you should get refunds on your bill.

10-04-2005, 14:36	#2
punky Inactive Join Date: Jun 2003 Age: 44 Posts: 14,750	Re: When Are Slower Than Max Speeds A Fault? Well, you have to allow for the usual overheads, which NTL don't, they advertise theoretical maximum of 0% overheads, which is impossible? 5% overheads are realistic aren't they? NTL should guarantee at least 15% within the realistic maxmimum, 24/7 so I ticked 20% for both. Anything less than that, it should be ticketed you should get refunds on your bill.