Apart from the customer services I think Ntl are still performing well in most areas, My connection has not dropped once since It was installed, I have just been upgraded to 2mb at no extra cost and 2 days ago when sorting out my direct debit at 12pm I figured I'd have a bit of digital. Called through to sales and got family pack for £10 a month for 6 months. It was all installed 2 hours later. :shock:
Cant fault them but then I used to work for them so I'm bound to be blowing bubbles up them