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Originally Posted by Rik
Hmm I would disagree with that.
i have had NTL Broadband for 2 Years and had one Minor blip that was rectified straight away
I have had 2 years of fantastic service!! Creaking Network? Doesnt Work? certainly not the case for me, actually the reverse!!
Well done NTL   |
You are probably in the majority its the small amount of other people that seem to get in a bad service trap .
NTL service is good the majority of the time, but is not consistant with each customer.
You need only to read these forums to understand that, customer service is improving by good leadership at NTL.
NTL are being restructured to maker themselves more profitable and more customer focused.
Many people have gone that dont meet that grade but NTL are getting there