Tonight was the third call to support, Monday I was told that yes there was a problem and the engineers were working on it, on Thursday I was told the the database was rebuilding and it would be fixed in 24 hours but I take your point and will double check my end, I use outlook and the settings are saved so I would dout it was my end

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Thank Peter_Stanley, I tried sending a message from a different account and got a 550 error, I will call again Monday AM.
I assume that this therefore must mean the problem is there end
Ped