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Originally Posted by Ped
What do I have to do to get it to work. it has been a week sence it went down.
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Firstly check that you can't access your account using
webmail - you never know it might be Outlook corrupting the account/password information, this does happen!
Secondly, can you try sending yourself an email from another account (maybe hotmail or some such)? See if the mail is bounced back - this may take a little while - with a 550 Invalid Recipient message.
Then phone TS back armed with the facts and pray you get someone at the other end halfway competent...
Good luck!