Cable Forum - View Single Post

Wobbler · 09-04-2005, 14:51

This is on behalf of a friend who has lost his conenction after the faulty stb was replaced.
Obviously the new one has a different MAC address and some changes need to be made, but NTL say they can't get the system to reconfigure as some recently applied XP security patch is stopping it !
Whaaaaaaat !
So they are saying that any new customer with a newly-installed fully patched SP2'd XP can't be connected to BB ??
Am I going crazy here or what.
My friend isn't particularly IT savvy and calls on me for help but I am flumoxed here.
They (ntl) suggested rolling XP back to an older state pre whatever patch is causing the problem.
Does any of this make sense to anyone?
Thanks.

09-04-2005, 14:51	#1
Wobbler Inactive Join Date: Apr 2005 Posts: 4	New stb has killed BB connection ! This is on behalf of a friend who has lost his conenction after the faulty stb was replaced. Obviously the new one has a different MAC address and some changes need to be made, but NTL say they can't get the system to reconfigure as some recently applied XP security patch is stopping it ! Whaaaaaaat ! So they are saying that any new customer with a newly-installed fully patched SP2'd XP can't be connected to BB ?? Am I going crazy here or what. My friend isn't particularly IT savvy and calls on me for help but I am flumoxed here. They (ntl) suggested rolling XP back to an older state pre whatever patch is causing the problem. Does any of this make sense to anyone? Thanks.