Thread: UK's Biggest?
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Old 09-04-2005, 15:47   #30
Charlie_Bubble
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Join Date: Jun 2003
Location: Woking
Age: 55
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Re: UK's Biggest?
Quote:
Originally Posted by Peter_Stanley
Of course NTL have tie-ins and don't supply free routers. The point was that having been with NTL for a while, there can be an upfront cost to moving away. Enough said.
But, your argument is full of holes. There is no major up-front cost of moving. You say that you can't move away as you have to pay a set-up fee. Many don't enforce this. You say you have to buy hardware, which many give free. The only thing that stops people leaving is not wanting to change, or laziness. They can't be bothered. This is why so many people get bad service and pay over the odds for poor quality in all aspects, banks, credit cards mortgages. If you're not happy with the service/cost, move, simple as that.

I moved away from NTL a year ago and haven't looked back. I wasn't happy with the way they were moving (Caps, crappy email and a laughable news server service), so I got ADSL. In the last month my monthly bill for my 2Meg line has gone down £10 and if I wanted, I could move to UKOnline and get 8Meg in the enxt couple of months, but I'm not sure I will as I'm happy where I am.
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