Well i'm glad i'm not the only one!
They came to change the box on Thursday, well actually the first bloke thought it was a 'disconnection' and drove away confused!
The 2nd guy changed the box but it seems he never actually told anybody what he'd done, as it took me until Friday afternoon to get my TV package back. My new Samsung box wasn't on the system ??
But here I am on Saturday with no-bia.cm showing and still no broadband

apperntly 'Install' are looking into it ??
If any of the NTL staff are bored and feel like helping then feel free to PM me, I'm able to get online at the moment using a neighbour's 'unsecure wireless'

but his signal's a bit week