Cable Forum - View Single Post - No broadband, no tv

Lemonhunny · 07-04-2005, 17:12

I had my Samsung box put in yesterday morning. The fitter assured me I had to do nothing but wait. It would be approx 2 hours for the tv channels to download to me, after he sent the text message to goodness knows where, and once the tv channels were back, then my broadband would be working again. Famous last words!

Hubby came home and tried to sort it out for me, and realised we had no IP address, and therefore no signal. He phoned NTL, spoke to Daniel and explained what the problems were. Daniel was extremely helpful, and finally admitted that NTL had "forgotten to activate the broadband". Within 10 mins I was back online and speed test showing that I was indeed on the 2mb connect that the Samsung promised.

07-04-2005, 17:12	#9
Lemonhunny Inactive Join Date: Mar 2005 Posts: 7	Re: No broadband, no tv - new samsung box I had my Samsung box put in yesterday morning. The fitter assured me I had to do nothing but wait. It would be approx 2 hours for the tv channels to download to me, after he sent the text message to goodness knows where, and once the tv channels were back, then my broadband would be working again. Famous last words! Hubby came home and tried to sort it out for me, and realised we had no IP address, and therefore no signal. He phoned NTL, spoke to Daniel and explained what the problems were. Daniel was extremely helpful, and finally admitted that NTL had "forgotten to activate the broadband". Within 10 mins I was back online and speed test showing that I was indeed on the 2mb connect that the Samsung promised.