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Originally Posted by chrislee_88
I phoned up C.S. a few minutes ago to get my upgrade and they said that they will be sending an hit to my box. Not being the most technically minded person on the planet, I hav not a clue wat this means. Hopefully some1 could explain and tell me how 2 find out if this happens. It's on a samsung box btw.
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Hey chrislee_88,
Sending a "hit" to your box is a process where the box is informed that a new service is available: in this case that you should be on a higher broadband tier.
You can check whether this has gone through by pressing "Page Up, Page Down, then the Blue button on your remote). Keep pressing enter on your remote until you see QOS. This should say something beginning with stb if you've been updated.
Phil.