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Re: Just when you thought NTL's billing system was fixed...
Spoke to Caroline in credit control who took £25 off the outstanding amount if i was willing to settle it immediately. Spoke to Clare in cust support who's given me half price broadband for the next 6 months (2meg for £12.50 per month).
Folks, ntl will go a long way to hold onto customers in the intensely cut-throat telecoms market and you should use this to your advantage. If you're a victim of dodgy billing, don't sit back and take it - stick up for yourself! What have you got to lose?
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