I sent the above article by ISPreview to ntl's director of internet Bill Goodland back in February, for his comments and he did reply but I have only just remembered by seeing this thread again to post his reply, Bill had the following to say:-
Quote:
Mick,
It's an interesting debate. Ultimately, to paraphrase Chad, all ISPs have
to face 'the issue created by a handful of customers hogging bandwidth and damaging the customer experience for the majority of users'. I completely agree with that. Usage limits are one approach, although, as you know, we are planning more sophisticated 'flexible bandwidth' tools for the future which will give us a wider range of network management options. Clearly the goal is to offer a range of products for the lightest and heaviest users - which don't conflict with each other. We're actively working towards that.
Regards,
Bill
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