
to cable forum
Don't think there is any easy way to find this if you don't have it written down.
I'd give CS a call - if you are ready to do the upgrade they can sort you out. I've found their response times to be quite good recently so it's worth a try. They close at 8:00pm so get in quick
The online upgrade only works for those with a modem anyway. STB users have to phone CS.