Cable Forum - View Single Post - Transferring to NTL Freedom when moving house

FelixL · 06-04-2005, 16:07

Thanks Bob. From what I can gather from other threads here and from what NTL customer services say, I stand little chance of cancelling the remainder of the contract on the grounds that I'm moving to a non-NTL area. There doesn't seem to be a clause on this in the t&c, and it seems as if they've changed their 'unwritten policy' for this kind of scenario since the creation of NTL Freedom.

What are my chances of termination the contract without charge on the grounds of 1. poor service and 2. the false information (namely that I could cancel if I moved to a non-NTL area) provided verbally by the salesperson?

06-04-2005, 16:07	#6
FelixL Inactive Join Date: Apr 2005 Posts: 5	Re: Transferring to NTL Freedom when moving house Thanks Bob. From what I can gather from other threads here and from what NTL customer services say, I stand little chance of cancelling the remainder of the contract on the grounds that I'm moving to a non-NTL area. There doesn't seem to be a clause on this in the t&c, and it seems as if they've changed their 'unwritten policy' for this kind of scenario since the creation of NTL Freedom. What are my chances of termination the contract without charge on the grounds of 1. poor service and 2. the false information (namely that I could cancel if I moved to a non-NTL area) provided verbally by the salesperson?