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Originally Posted by 0 morgan 0
NTL purposely put the speeds up to make them look better in the eyes of the competition.
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Shocking behaviour! You'd think they'd put the speeds down to make them look worse in the eyes of the competition, wouldn't you? Though I do agree with you that it looks suspiciously like the speeds went up on purpose. Last time the speeds went up it was because someone dropped a mug of coffee into one of the UBRs and it accidentally and unexpectedly caused the bandwidth to double.
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Originally Posted by 0 morgan 0
The increased speed and increased users is the ultimate reason why the NTL network is congested (not because people abusing the network).
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if anyone is to blaim for the congestion (which there doesnt appear to be any) then its NTL themselves.
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So is there congestion or isn't there? Or haven't you got a clue?
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Originally Posted by 0 morgan 0
If NTL wernt so greedy to get new customers
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They want new customers? Who do they think they are? Some kind of business?
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Originally Posted by 0 morgan 0
The best example of this greed is NTLs 1mb upgrade which is less of a service than the 300k service. By offering 1MB for a low price NTL can stay in the competition however by offering 1MB they have limited it. However NTL make this out to be the better deal when in fact NTL are saving money on people upgrading to 1mb because over all they'll be using less bandwidth from the network (yet paying the same price.)
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How dare they! Here you are, using a service you're happy with, then evil old NTL say 'you can have this alternative service if you want - but just in case the new one isn't right for you we'll keep you on the existing one unless you ask us to change'. I demand that next time NTL add any new service they guarantee it'll be better for every single last customer, without exception, then force them to take the service without asking.
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Originally Posted by 0 morgan 0
We've been with NTL since day one (in wales) and we pay a large sum a month for digital, broadband and a phone service of which we've been greatly happy with. Unfortunately the only service keeping us with NTL is the broadband and if it need be and we ever get any crap off NTL of course its going to be bye bye NTL and we'll go back to Sky + BT and find an ADSL (something i really dont want to do).
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So you're saying that the service NTL provides is better than the alternatives, but if you decide that it's not you'll switch to another provider? Can you hang on a minute while I put my eyeballs back into their sockets? They popped out at the thought of such a radical notion as weighing up the alternatives and choosing the one that suited you best.
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Originally Posted by 0 morgan 0
I could use stronger words to describe what NTL are doing to its customers on broadband its ultimately a sly tactic to make more money off new customers tempting by what looks like a good broadband offer...  |
Well, doesn't that take the biscuit! Tempting new customers with what looks like a good offer! Don't let any of their competitors find out about this; you never know, they may even start making offers to get new customers themselves. And I love this wacky idea that NTL have of adding terms and conditions to their services, that you can read before signing up. Good job they're the only company on the planet that do this, or we'll be in a right pickle.