Quote:
|
Originally Posted by 0 morgan 0
Look NTL are in this for the money, to be honest they have rear ended themselves:
I'm on the 2mb service and here my daily stats:
Uploaded(1.83 GB/Day)Downloaded(8.75 GB/Day)
Now according to NTL if i abuse the service i'll be asked to upgrade (or do one of the alternatives) now if i was to upgrade i'd be download 1/3 more than im currently downloading now. NTL purposely put the speeds up to make them look better in the eyes of the competition. As more people are joining the network there congesting it further. The increased speed and increased users is the ultimate reason why the NTL network is congested (not because people abusing the network).
If NTL wernt so greedy to get new customers they'd of realised that decreasing the prices of broadband and keeping the speeds the same would of been a much more logical solution. Yet in this day and age its figures which count and users want to have the best (the fastest) service. NTL have take advantage of this... if anyone is to blaim for the congestion (which there doesnt appear to be any) then its NTL themselves.
The best example of this greed is NTLs 1mb upgrade which is less of a service than the 300k service. By offering 1MB for a low price NTL can stay in the competition however by offering 1MB they have limited it. However NTL make this out to be the better deal when in fact NTL are saving money on people upgrading to 1mb because over all they'll be using less bandwidth from the network (yet paying the same price.)
We've been with NTL since day one (in wales) and we pay a large sum a month for digital, broadband and a phone service of which we've been greatly happy with. Unfortunately the only service keeping us with NTL is the broadband and if it need be and we ever get any crap off NTL of course its going to be bye bye NTL and we'll go back to Sky + BT and find an ADSL (something i really dont want to do).
I could use stronger words to describe what NTL are doing to its customers on broadband its ultimately a sly tactic to make more money off new customers tempting by what looks like a good broadband offer...  |
Although you have all three services from NTL and are threatening to move them all elsewhere if they limit your excessive use they will probably be pleased if you do so. It probably costs them more to supply your services than you are paying them so it will be seen as a gain inprofit rather than the loss of a customer.
What NTL are doing to their customers is providing them with a faster service at no extra cost which most of them will greatly appreciate. It is a very good offer if you are a user but maybe not if you are an abuser.