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Originally Posted by ntl.wotcha
Still, minor downside is the STB in 4:3 letterbox does not properly letterbox all channels. For BBC I get 14:9 not 16:9. grrrr...
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The speed upgrades have nothing to do with the audio/ visual side of the STB, unless it's a known problem that others are suffering you may want to ask NTL if they can send a software update to the box in case something didn't quite lock in on the last software updates.