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Originally Posted by jake0
is there a way to get your PID sent to you?
I would like to upgrade to 3mbit (i'm a STB user) but i cannot find our welcome letter so i'm wondering if its possible for NTL to resend our PID to us.
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You'll need to ring NTL CS anyway so you can ask them for it
It's a generic number as far as I know so it won't be like asking for state secrets
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Originally Posted by sherer
sorry can't do a seach for this as PID is too short..
i'm getting my STB replaced on Friday and have 2 PCs begind a router.. after the STB has been replaced will I need to register each machine again and go to the NTL web page something like start.ntl i think with my PID
not got my PID anymore and as this is happening on Friday don't want to be without broadband for the whole weekend if I have problems
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You'll need to re-provision the equipment in use but if no one here can give you the PID (think it used to be mentioned on Robin Walkers site which is linked to from the nthellworld.co.uk frontpage) then a quick call to CS before the weekend would suffice to get the PID from them.