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Originally Posted by orangebird
I've got to say, if my bill was screwed up, there's no way I'd pay and wait for it to be credited next month.
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Me neither. Dependent on region, you might be able to get them to reduce your DD by the amount due back to you.
Failing that, I'd advocate cancelling your DD, manually paying the amount due LESS the credit due back, and then re-establishing the DD next month.
Won't affect your credit rating as this only causes problems if an overdue balance rolls onto the next bill, as this will be wiped out by the credit it won't get picked up at all.