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Upgrade Charge
Well well well, here I was thinking my upgrade had gone all smoothly. Got my 3MB, all went fine, net humming along.... until the next bill came...
I've been charged for 1 month of 3MB service (37.99), one month of 1.5MB service (37.99) and a partial month of 3MB service (21.49). All told 97.47 this month for internet service!!! Maybe calling to get myself upgraded was a bad idea!!.
Now, after about 2 hours arguing with customer support I managed to get the excess refunded, but not until my next bill. Apparently I have to pay this 97.47 now and will have to wait for next month to get the 59.46 back.
Beware...
--Rakhal
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