[orangebird]

Originally Posted by digitaldave

I've recently cancelled my TV package with ntl, but I'm keeping the phone and broadband, as I have no problem with those services. However, I'mn having some problems getting ntl to come to pick up my cable tv box. They have now failed to come twice now, the first was 19/3/05, the second time was this Saturday, 2/4/05.

Someone is supposed to be calling me back today before 2pm, but I'm not holding my breath. So, assuming they don't call back, I'd like to know what I can do about actually getting someone to come to my house to pick up the old box. Are there specific phone numbers, email addresses, postal addresses etc to use, and are there any ways to guarantee they will turn up?

Thanks,

Dave.

Which area are you in?...some areas have collection services. By the t&c's, you are actaully responsible by returning the box yourself.