[gavnad]

hi guys,
hope someone can help here,called down to see my nephew who has been having problems with his pc,ran the spyware program from microsoft.com,during the operation the pc without warning shutdown and then rebooted,this is now all the pc will do,shuts down then reboots only to shutdown again,there is no prompt to prevent the shutdown(have tried to boot in safe mode etc),sorry if i appear a bit vague but this happened earlier this evening and i did intend asking the support guys at work tomorrow to see if anyone could offer a solution