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Marge · 03-04-2005, 22:02

I can see the problem straight away

The code for the Silver doesn't seem to have been removed so you have been billed for 2 lots, silver and the 2mb. When the change is done then the old code should be taken off and the new one added and that doesn't seem to have been done.

Call back and ask for the billing codes to be checked

03-04-2005, 22:02	#2
Marge Inactive Join Date: Jun 2003 Age: 58 Posts: 5,566	Re: Since upgrade to 2MB Higher Bill? I can see the problem straight away The code for the Silver doesn't seem to have been removed so you have been billed for 2 lots, silver and the 2mb. When the change is done then the old code should be taken off and the new one added and that doesn't seem to have been done. Call back and ask for the billing codes to be checked