[bton21]

Hi there,

I'm having a bit of a problem with my bill, i've tried contacting CS but they are just telling me that the computer tells the bill and that is that?

I recieved my March 2005 bill and it states:

Previous Balance: £48.58 " I had some arrears due to returned direct debit"
Payments Recieved: £48.58C R

Balance Bought Forward: £0.00

Current Month Charges: £66.94?

BreakDown:

08Mar-26Mar Broadband Internet 2MB : £16.99
27Mar-26Apr Cable Modem Service : £0.00
27Mar-26Apr Cable Modem - Silver : £24.99
27Mar-26Apr Broadband Internet 2MB : £24.99

Total Service Charges : £66.94

I'm really hitting a brick wall with CS and they wont explain to me how this balance has suddenly appeared when I have made all my payments?

Any advice would be much appreciated.
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Just to add, I was on the silver 750k service and recieved the 2MB Free upgrade in March.