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03-04-2005, 11:15

I recently downgraded my broadband from 750K to 300K. I phoned NTL to confirm that this had taken place and they confirmed that I was now on the 300K service although I noticed though that I was actually still getting the 750K service. I waited for my bill to come in and saw that I was now being charged for the 300K service as requested.

Now, im quite happy to plead ignorance and continue with the 750K service for the price of the 300K, but is there any way that NTL could come back to me in the future and demand back-dated money because I was under-paying for broadband?

03-04-2005, 11:15	#1
dgr1577 Guest Location: Glasgow Posts: n/a	Being Undercharged for Service I recently downgraded my broadband from 750K to 300K. I phoned NTL to confirm that this had taken place and they confirmed that I was now on the 300K service although I noticed though that I was actually still getting the 750K service. I waited for my bill to come in and saw that I was now being charged for the 300K service as requested. Now, im quite happy to plead ignorance and continue with the 750K service for the price of the 300K, but is there any way that NTL could come back to me in the future and demand back-dated money because I was under-paying for broadband?