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Originally Posted by TheDawg
Why is it harder to downgrade your service than it is to upgrade and why pay for 1.5 meg and get 3 meg and a limmit when you can pay for 1 meg and get 2 meg cheaper with the same download limmit or am i wrong ????
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1. Because ntl lose money if people downgrade and gain it if they upgrade- business sense
2. The 3 meg service has a higher upload than the other tiers- some people require this