Cable Forum - View Single Post - Trying to Move House and transfer services

GazzaB · 01-04-2005, 21:20

Hi Carlo2904,
Don't think your alone on this one, it appears e-mails to Ntl's housemove department often fall into a big black hole never to be seen again. I did the same thing before my move and after the automated e-mail heard nothing, when I ring to check- low and behold there was no record of my e-mail. It appears the safest way to get things sorted is to ring up and hold on in that queue!

But then again that doesn't guarantee everything going to plan either!

Gary

01-04-2005, 21:20	#7
GazzaB Inactive Join Date: Jun 2003 Location: Nottingham Services: O2 ADSL Broadband with BT line and Freesat from Sky Posts: 175	Re: Trying to Move House and transfer services Hi Carlo2904, Don't think your alone on this one, it appears e-mails to Ntl's housemove department often fall into a big black hole never to be seen again. I did the same thing before my move and after the automated e-mail heard nothing, when I ring to check- low and behold there was no record of my e-mail. It appears the safest way to get things sorted is to ring up and hold on in that queue! But then again that doesn't guarantee everything going to plan either! Gary